Refund Policy for Recruit for Your School
Effective Date: November 2024
At Recruit for Your School, we are committed to providing high-quality recruitment, marketing, and social media services to help your preschool grow. We understand that sometimes situations change, and we want to ensure that our clients feel confident and satisfied with the services we provide.
This Refund Policy outlines the terms and conditions under which we offer refunds for our services.
1. General Refund Terms
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Non-refundable Deposits: Certain services may require an upfront deposit, which is non-refundable. These details will be outlined clearly in your agreement with us.
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Subscription Services: If you subscribe to any ongoing services (e.g., monthly social media management or marketing campaigns), refunds are typically not offered for partial months. However, you can cancel or modify your subscription at any time, and the cancellation will take effect at the end of the current billing cycle.
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Service Deliverables: Refunds are generally not offered for completed services or work that has already been delivered, such as finalized social media content, marketing materials, or recruitment campaigns.
2. Eligibility for Refunds
Refunds may be considered under the following conditions:
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Failure to Deliver Services: If we are unable to provide the services outlined in the agreement due to an error on our part (e.g., failure to meet a deadline or deliver agreed-upon content), you may be eligible for a partial or full refund depending on the situation.
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Service Dissatisfaction: If you are unsatisfied with the service we provided and can demonstrate that we did not fulfill the terms of our agreement (such as failure to deliver the agreed scope of work), we may offer a partial refund or credit toward future services. We encourage clients to contact us with any concerns so that we can address the issue promptly.
3. How to Request a Refund
If you wish to request a refund, please follow these steps:
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Contact Us: Reach out to our team at info@recruitforyourschool.com within 7 days of receiving your service.
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Provide Documentation: Be prepared to provide documentation of the services you received, including invoices, receipts, and any relevant communication regarding the scope of work.
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Describe Your Concern: Please include a detailed explanation of why you believe you are entitled to a refund, including any dissatisfaction or issues you encountered with the service provided.
4. Refund Approval Process
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Review: Once we receive your refund request, we will review the details and determine whether a refund is warranted.
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Resolution: If we determine that a refund is appropriate, we will notify you of the decision and provide either a partial or full refund, depending on the circumstances. Refunds will be processed through the same payment method used for the original purchase, unless otherwise agreed upon.
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Timeframe: Refunds, if approved, will be processed within 7-10 business days after the refund request has been approved.
5. No Refunds on Certain Services
Refunds are not available for the following:
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Services that have been fully completed or delivered, including but not limited to recruitment campaigns, marketing materials, social media content, and video production.
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Services that have been canceled after they have already begun, except as otherwise specified in your agreement with us.
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Any charges for services rendered that are outside the scope of the original agreement (e.g., additional features or custom work requested during the service period).
6. Changes to the Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes to the policy will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about our terms.
7. Contact Us
If you have any questions about our Refund Policy or need assistance with a refund request, please don’t hesitate to reach out to us:
Recruit for Your School
Email: info@recruitforyourschool.com